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Privacy policy
METRO DENKI KOGYO Co. , Ltd. recognizes the importance of protecting our customers’ personal data, and complies with laws relating to personal data and commits to strict and appropriate data management.
  METRO DENKI KOGYO Co. , Ltd.
Seiji Kawai-President
2007/6/21
Basic policy
1.
The Company complies with the Private Information Protection Law and related laws and regulations and commits to ongoing improvement.
2.
The Company commits to establishing a control system for the protection of personal information and complying with it thoroughly by familiarizing all our employees with it.
3. The Company makes use of personal data within the scope to which customers have agreed. The Company will not disclose or supply personal data collected from our customers to a third party except in cases wherein customers have agreed beforehand or where there is a justifiable reason.
4. The Company makes efforts to improve and upgrade personal data and prevent illegal access, loss, damage, alteration and theft of personal data.
5. The Company promptly responds to customers' inquiries and requests for disclosure of personal data.
Purpose of use of personal data
When the Company collects personal data from our customers, the Company states the purpose of use of that personal data and uses it within the stated scope of purpose of use.
Supplying data to third parties
1.
With regards to personal data managed by our company, we do not disclose or supply said data to third parties except in the following cases:


The customer consents to or request it
It is required by law
It is necessary to protect a person's life, body and property, or it is deemed difficult to get the customer's consent
The personal data is entrusted within the required scope to fulfill the purpose of use
The business activities are succeeded by merger, company division or transfer of operations and so on
2. Regardless of the content Item 1 above, when we respond to customers' inquiries for products, repair or service, if we consider the inquiry to be related to our affiliates or dealers, we will supply the customers' address, name, telephone number and other contact information to the related company.
Ensuring accuracy and safety
With regards to personal data managed by our company, we commit to taking required measures to manage the data appropriately in order to prevent theft, alteration, illegal access, loss and so on.
Response to customer inquiries
If our customers make a request following the instructions below for their own personal data on our database, we will respond accordingly.
1.
Notification of the purpose of use
2.
Disclosure
3. Revision
4. Addition
5. Deletion
6. Halting use of personal data or supply of personal data to third parties
Education
The Company provides required and appropriate education to our employees in order to thoroughly inform them of the Privacy Policy.




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